Welcome to S.D.Designs LLC (“we,” “us,” or “our”). This Payments & Refunds Policy (“Policy”) outlines the terms that apply to all purchases made through our website and related services (“Services”).
By purchasing or using any of our Services, you acknowledge that you have read, understood, and agree to this Policy. If you do not agree, please refrain from booking or purchasing our services.
1. Before You Purchase
Please review all service details carefully prior to booking. All interior design services are custom, made-to-order, and delivered digitally. By purchasing, you acknowledge that all sales are final and agree to the policies outlined below.
2. Payments & Refunds
Payment Terms
All services must be paid in full at the time of booking unless otherwise stated in writing. Work will not begin until payment has been received and confirmed.
Custom Service Policy
All interior design services—including E-Designs, renderings, consultations, mood boards, and any custom creative work—are created specifically for each client. Because of this customized nature, all sales are final.
Refunds & Cancellations
Due to the time, expertise, and creative labor involved in each project, no refunds, cancellations, or exchanges will be provided once a service has been purchased. If a client chooses not to move forward with the project for any reason, the payment will be forfeited.
Revisions
Any included revisions will be outlined in your specific service description. Additional revisions or changes requested beyond what is included may incur an additional fee.
Project Timelines
Timelines begin once all required information—such as measurements, photos, questionnaires, or inspiration images—has been submitted by the client. Delays in receiving client materials may extend the delivery timeline.
Quality & Completion
All deliverables will be provided digitally unless otherwise noted. Once final files or concepts have been delivered, the project is considered complete.
Questions?
If you have any questions about our Payments & Refunds policy, contact SDD at:
📧 Email: s.dialdesigns@gmail.com
[Last Updated: August 15, 2025]
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s.dialdesigns@gmail.com
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